About the Radiant Loyalty Programme

Our exclusive Radiant Loyalty Programme is our way of expressing our appreciation for the loyal patronage of our patients.

You have the option of joining the Radiant Loyalty Programme at any time after visiting the Renewal Institute.

How do I earn points?

For every R1 you spend, you will earn 1 point. Points are updated to your Radiant Loyalty Programme account every time you purchase products and/or treatments at a Renewal Institute branch or through our Online Skin Care and Food Stores. You'll also earn a 1000 loyalty points for every successful referral you make as well as 500 loyalty points every time you complete our monthly loyalty survey.

Tiers:

The Radiant Loyalty Programme has three tiers:

  • Our entry level tier, Jade (R0-R24 999)
  • Our second tier, Pearl (R25 000 – R49 999)
  • Our VIP tier, Diamond (R50 000+)

How is my tier determined?

Your tier, and subsequent benefits will be determined based on the following conditions:

  • Date of joining the programme, and subsequent spend for the next 12months.
  • Should your spend exceed the top level of your tier, you will be upgraded to the next tier and enjoy the relevant benefits.
  • On the date of your anniversary of enrolment into the Radiant Loyalty Programme, your following year’s tier is determined as follows:
  • Your tier is determined by your accumulated spend over the past 12 months, from your anniversary date. This will determine whether you remain on your current tier or be downgraded to the applicable tier.
  • Your reviewed tier status, is valid for the following 12months, unless your spend allows for an upgrade again.

LOYALTY TIER BENEFITS

Jade Tier Rewards

  • Get informed of all product specials, launches and new treatments before they are made public.

Pearl Tier Rewards

  • Receive 5% discount on all treatments and product purchases, excluding scripted medication.
  • Celebrate your birthday with a complimentary spoil! Choose between a Spacology Standard Facial and Back Massage OR a Spacology Deluxe Combo Manicure and Pedicure. *Valid for one month from date of issue.
  • Get informed of all product specials, launches and new treatments before they are made public.
  • Receive preferential bookings for new treatments.

Diamond Tier Rewards

  • Receive 10% discount on all treatments and product purchases, excluding scripted items.
  • Celebrate your birthday with a complimentary spoil! Choose between a Spacology Body Experience (Full Body Scrub, Wrap and Massage in Detox / Muscle Relief / Serenity / Tranquility / Energy theme) OR a Spacology Bespoke Facial with a Manicure and Pedicure. *Valid for one month from date of issue.
  • Get informed of all product specials, launches and new treatments before they are made public.
  • Receive preferential bookings for new treatments.

MILESTONE REWARDS

Take advantage of our Milestone Rewards as linked to your total accumulated points!

  • 10 000 Your choice between the following treatments:

PDT Silk Peel, Spacology Back, Neck and Scalp Massage, Spacology Standard Manicure, or a Spacology Standard Pedicure

  • 20 000 Your choice between the following treatments:

Skin Renewal Deep Cleanse Facial, or a Spacology Standard Facial (Hydrating / Purifying / Antioxidant)

  • 30 000 Your choice between the following treatments:

Glycolic Peel with PDT, or a Spacology Full Body Massage

  • 40 000 Your choice between the following treatments:

Glycolic Peel with Transdermal Mesotherapy, or a Spacology Bespoke Facial and Back Massage

  • 50 000 Your choice between the following treatments:

Skin Renewal Mesoglow Facial, or a Spacology Full Body Deluxe Massage

  • 60 000 Your choice between the following treatments:

6000 shots of Laser Genesis as an add on to your current package; or a Spacology Rejuvenating Half-Day Escape (Ful Body Scrubs, Warp and Massage, Hydrating Facial & Lunch)

  • 75 000 Your choice between the following treatments:

10 000 shots of Laser Genesis as an add on to your current package; Skin Renewal Signature Mesoglow Facial with PDT, or Spacology Nourish Half-Day Escape (Full Body Scrub, Wrap and Massage, Standard Manicure and Pedicure and Lunch).

  • 100 000 Your choice between the following treatments:

12 000 shots of Laser Genesis as an add on to your current package; or Spacology Harmony Full Day Escape (Full Body Scrub, Wrap and Massage, Bespoke Facial, Deluxe Standard Manicure and Pedicure and Lunch.

Please note:

  • Milestone rewards are issued once, the first time that these points are reached.
  • Pearl and Diamond discounts and birthday celebration spoils are issued annually.
  • Milestone Reward Vouchers are valid for 3 months from date of issue